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M4 battery drain

Rathan
Visitor

M4 battery drain

Using this phone for a while, I am facing unique problem where battery drains from 100 -98 percent , 67-65 percent, 25-22 percent evertime I charge it.
Any solution please. Can I ask for replacement if it cannot be fixed?
Tags (1)
73 REPLIES 73
Samuel1
Hero

I suggest that you try to repair the phone software using PC Companion..

Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?

If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.

Rathan
Visitor

I tried to repair using pc companion but of no use. I think it has worsened, just now battery reduced from 38 percent to 35 percent. What next can I ask for replacement?
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Uliwooly
Expert

@Rathan

Contact your local Xperia Care

Prashqnt
Visitor

I also having the same issue. I bought 2 handsets and both of the phone having battery issue after stamina mode it works only for 8 hours. Can u suggest what i can do?
pankaj4
Visitor

I buy ur m4 aqua dual smartphone last week battery is draining so fast I updated on latest software but nothing happened Please help me I m using much difficulties using this phone on time of purchase ur dealer said to me by using Internet this will gave u 1 day back up but this is not giving half day back up help sir
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Uliwooly
Expert

@pankaj4

Settings > power management > battery > what has been draining the battery. also tap on the graph and take screenshots, post them all here

pankaj4
Visitor

In last 1 hour 25% battery gone
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Uliwooly
Expert

@pankaj4

take screenshots of the following:

settings > power management > battery >

1) the list

2) tap on the graph > take a screenshot

3) press back > tap on the top 4 items on the list > take a screenshot of each and post them all here or box/dropbox and post the link here. 

pankaj4
Visitor

this phone m4aqua dual is repairable or not. we are paying high amount for this phone and sony providing us un repairable phone.

seller of this phone is saying its cant be repaired only replaced

is this true

if its true than it is worst thing of this phone

there is no guarntee in branded companies phone like sony,

my camera is also not working in video mode


@uliwooly wrote:

@pankaj4

Settings > power management > battery > what has been draining the battery. also tap on the graph and take screenshots, post them all here