I have a 2 month old M4 aqua dual. In the last three days, the phone has automatically factory resetted itself twice!! You can imagine how painful this has been since I did not anticipate such an issue and had failed to backup.
However, i remain very concerned about the auto factory reset problem. A couple of days before the first auto factory reset, I had got a message on the phone which said that the 'sd card' is damaged. The sd card (Strontium 8GB) was also new and purchased with the phone. After the second auto factory reset, I have now removed the sd card and will observe if the problem re-occurs.
Meanwhile, please do suggest why this problem occured and what can i do at my end to correct this. Do i need to get the phone replaced?
