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M2 apps optimizing and turns off

SSSS1
Visitor

M2 apps optimizing and turns off

I did upgrade to lolipop but the phone is turned on and writes optimize applications and comes to some 70 265 and turned off the phone, and so on .Jel knows maybe someone what's the problem? Android 4.4.4 installed without problems.

22 REPLIES 22
SSSS1
Visitor

phone lights up and writes optimize applications and if I istalirao clean install android 5.1.1

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Uliwooly
Expert

@SSSS1

That's quite odd, you might want to contact your local Xperia Care

http://support.sonymobile.com/global-en/contactUs/

SSSS1
Visitor

xperia no support in his country

SSSS1
Visitor

Something is blocking the phone to raise android 5.1.1 but do not know what all I have tried without success I think some file real problem that remains, and if I put that erase all data from 4.4.4

SSSS1
Visitor

Is there a program that can clear all arrears of files that were left, that the real problem? Obviously there is an error that does not allow Android to boot.

Barann
Visitor

Firstable sorry if my english is uncorrect.

After i update the phone , the phone is optimized the apps , and this is the problem in this screen , already restart it self again and again , it never open , i can't use my phone , please help me.

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_alexdon_
Expert

Barann
Visitor

i tried this already , and when i push the power button again , " SONY XPERİA " AND " ANDROID POWER" AND optimized the apps screen and the same problem.

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_alexdon_
Expert

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 80% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

alexdon
Barann
Visitor

I tried the PCC too , 1 hour later it was over and i tried again turn on my phone and the same problem again. I cant use my phone