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lost history after automatic update

confetti
Visitor

lost history after automatic update

I lost my history after an automatic update of track ID. 

Is there nything i can do to restore it?

8 REPLIES 8
profile.country.GB.title
Uliwooly
Expert

No unless you had synced with either facebook and sony 

track ID > menu > account settings 

confetti
Visitor

Thanx for the reply. I really like this app but the update was installed without a warning in advance. I'm one of three people on earth who don't have a facebook account. I will sync with sony now, but it would be nice if they give a warning in the future.
profile.country.GB.title
Uliwooly
Expert

I agree, but check this out

play store > swipe left to right > settings > Auto-update apps > uncheck it 

confetti
Visitor

When it's an update it should add something to the app, not erase it, this is more of an upgrade. It replaced the existing app. So in my opinion they should have send a warning in advance, regardless of what's in my settings. In the comments in the play store there are more people complaining about this. But thanks for the advice, i will uncheck the auto update.
profile.country.GB.title
Uliwooly
Expert

Anytime
nuevayork
Visitor

Hello
I suffered the same issue!
Everything was totally lost after updating the app.
I do have a facebook account, but how can I use it to help me restore my history serach?

Thankyou very much.
profile.country.GB.title
Uliwooly
Expert

@nuevayork I'm sorry to hear that 

nuevayork
Visitor

Haha thanks but havnt you got a solution like you mentioned before?