Long service time and slow/no response from service center and local support

[akhilesh1]

---------- Forwarded message ----------
From: [removed]
Date: 08-Feb-2016 2:30 PM
Subject: Poorest service response ever seen
To: [removed]
Cc:

> sir,
> I m really annoyed with such poor response from your service centre and Sony itself...I m referring to my Sony experia (job no [removed])which was not charging and was told may be charging jack problem...after 1 day was told mother board problem there will be done  in 3 4 days ..than was told part not available will be replaced phone..now after 12 days telling wait will c n tell after 4 days ...I m doctor with busy schedule really fed up running to ur centre and customer not important for u if u dont have parts than who will... u all not bother about customer... my fault l switched from Nokia to Sony....would never recommend any one so pathetic response kindly look and get it replaced for god sake enough of it now...else have to knock consumer court for further option...hope u will take seriously n look into matter
>
> Dr akhilesh [removed]
> Jodhpur
After repeatedly calling they say mother board not available will replace mobile..next day they say will call tomorrow ...no one resolve issue 14 days over please help me and my patients getting troubled

[Christofer]

Hi @akhilesh1,

I'm sorry to hear this.

This is a global support forum and we are unable to help you with local cases. For this reason you need to keep in touch with your local support about this case.

Also note that I have removed email addresses and full names from your post. Please refer from posting any personal information on the forum in the future as stated in our discussion guidelines.