lifelog unknown error !!!!!

[aik1987]

Hello
I have a Sony Z2 and also Smart Band
Tried to try my application for a Lifelog but when I went to the fourth stage says ((unknown error))
Experimented with the idea of all the ways change email and also activate all the settings, but I can not find a solution to the problem

What is the solution?

Thanks

[Johan]

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Try using a Wi-Fi network instead of 3G/4G or vice versa when setting up your Lifelog account.

Let me know if this helps.

[Rollin]

Hi there

I've just purchased my Xperia Z2 and Smartband yesterday (16 July 2014) and I'm experiencing the same problem

I've tried the followng but nothing seems to solve the problem:

- Cleared the data and cache and uninstalled the Life Log app

- Switched between wifi and 3G/4G

- Restarted the phone

- Bluetooth, GPS turned ON

Please can you assist

[fam140]

Hello 

After  l fiuld my information then going to finish registered  give me unknown error