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heat!!!

hossal1974
Visitor

heat!!!

Have my phone in my pocket on standby - few apps open (email, browser, eBay) and I find my battery is rapidly running down and get so hot I have to take it out of my pocket! Running 4.1 cos the guys at EE won't release 4.3 cos of overheating problem on the update. I know processors get hot but is the heat not conducting out properly? I strip down, clean and put new thermal paste on my laptop processors so is this age and build up of crap in my phone or what??
1 REPLY 1
Samuel1
Hero

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I suggest that you try to repair the phone software using PC Companion..

Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?

If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.