Join now - be part of our community!

Last night i was update my xperia neo phone from 2.3.4 to 4.My pc shows this update is finish but my phone still off. when i press the switch it"s open a few moment and show warning then again turn of. now i do? please help me.

Not applicable

Last night i was update my xperia neo phone from 2.3.4 to 4.My pc shows this update is finish but my phone still off. when i press the switch it"s open a few moment and show warning then again turn of. now i do? please help me.

Last night i was update my xperia neo phone from 2.3.4 to 4.My pc shows this update is finish but my phone still off. when i press the switch it"s open a few moment and show warning then again turn of. now i do? please help me.

2 REPLIES 2
FrontierGate
Contributor

Something gone wrong during your firmware flash.  Run pc companion to repair or flash update again.

Murphy_Idek
Visitor

you need to re-run the update process but this time you need to use Sony Update Service.

before you start,pull out your battery and wait for 5 seconds then,insert it back..

wait for 30 seconds but do not turn on your phone.

after that,follow every steps shown on the SUS.

have a nice day Slightly_smiling_Face