Share your experience!
well, i have a 3 month xperia Z1,before i upgraded to Kitkat, i had no bad experiences using it, but since after i upgraded to kitkat, huge problems flooding to my phone.i'll mention some problems i've been experiencing:
1. whenever i type a message or something, sometimes the virtual keyboard just runs itself, i type "A" then it turned out tobe "A-S-A-P" for instance;
2. i had issue recently on my camera lens, it apeears a dew, when i'm 100% all covers have been closed perfectly
3. the camera button, whenever i push it, it goes to camera app, but i cant capture any images using this camera button
4. yesterday i had issue with the power button, first it did not work at all, then it continued when i pushed it, it went to three times vibrating, just like when you push power button and the up volume button at the same time, but after i ignored it for few minutes, it went normal,,
5. last night, the camera app just open continuously, until now,
i went to my local sony care center, they said that they would check it again for about 1 - 4 months!!!!! imagine!!!! and btw i'm in Indonesia,,
i was desperate, so i just went to my friend to downgrade my kitkat, hopefully, all of those problems will be fixed,,
i love sony, but with this experience,, my previous iPhone 4 was the best phone ever, works well for about 2.5 years,, also my old Nokia...
Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
I think you made the right choice to hand the phone to a service center. To me it sounds more related to a hardware issue than a software issue.
I suggest that you raise this with your local support team to check status and how to proceed with this in the best possible way:
http://www.sonymobile.com/global-en/support/contact-us/contact-info/