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K800i won't switch on

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K800i won't switch on

Help - my K800i won't switch on after a battery recharge, all I get is an illuminated blank screen that goes off after a couple of seconds. I had a similar problem a couple of years ago, returned the phone to Sony Ericcson and it was sorted free of charge....could a software update be the answer, and how do i do that remotely? Or should I email support and try to get a reference number before sending in the phone/

1 REPLY 1
Dr_Chris
Champion

http://www.sonyericsson.com/cws/support/mobilephones/downloads/subject/updateservice/1.244990?cc=gb&... Try running the SE update service via PC, as the phone needs to be switched OFF anyway, and see if that reactivates your phone.