internal storage

[miss_may]

So, my mums phone was playing up (not charging, switching itself off and on). So thought before I even do a factory reset or anything i'll transfer all of the photos to the sd card. But in doing so, it's lost the majority if it, even though there was plenty of room for it to go across. It's no where to be found. When I go in to file Commander, it says it's empty. 

Please help!!! 

[_alexdon_]

I am not sure why you have lost that.

[miss_may]

Thanks for your help. Just posted another problem my mum's phone has 😕