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Install Button not Selectable

Concept1001
Visitor

Install Button not Selectable

I have selected Unknown sources in the security menu,

I am trying to install Copilot and OfficeSuite pro from the apk.  the install starts and I am given an option to 'Cancel' or 'Install'.  The problem is the install button will not do anything.  The 'Cancel' does work and will cancel. 

What do I need to do as it cannot be both apk's as they work on my 'S' series.

Thanks

5 REPLIES 5
profile.country.GB.title
Uliwooly
Expert

most likely its a compatibility issue.

Don't forget to mark the Correct Answers & Helpful Answers

profile.country.GB.title
Uliwooly
Expert

Also keep this in mind

This is NOT a WAREZ forum

Warez refers primarily to copyrighted works distributed without fees or royalties, and may be traded, in general violation of copyright law. The term generally refers to unauthorized releases by organized groups, as opposed tofile sharing between friends or large groups of people with similar interest using a darknet. It usually does not refer to commercial software counterfeiting. This term was initially coined by members of the various computer underground circles, but has since become commonplace amongInternet users and the mass media.

http://en.wikipedia.org/wiki/Warez

Concept1001
Visitor

I have spoken to Copilot and they say other users with a Z series have not reported a problem.  The OfficeSuite I also bought are not reporting any other issues with Z series customers, which makes me think its a Z series config / set-up issue but I have no idea what.
Its been suggested it could be down to the screen protector but I find that very hard to believe that just one region of the screen is effected and it just happens to be the install and it just happens on these 2 apps.
Frustrated.

profile.country.GB.title
Uliwooly
Expert

I still think is the apk

Rickard
Master

I recommend that you contact the developers of these apps again to make sure you got the right version of the apk. It sounds like you have incompatible versions and as you say, it just happens with these 2 apps.