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Images, videos and music damaged after transferring to new Sony micro SDHC card

anhauqu
New

Images, videos and music damaged after transferring to new Sony micro SDHC card

It seems like transferring my images, videos and music to my new micro SDHC card, has damaged them.

Yesterday, I installed my new Sony micro 32 GB SDHC card into my Sony Xperia L. After installing, I used the function "Transfer data to SD card" from the configuration menu. I first choose to transfer images + videos + songs. The transfer was stuck on 73% for a while, but when I checked again, it was done.

Several hours later, when I wanted to view an image, I found it to be broken. In fact, ALL my 470+ images are damaged! They consist of some coloured blocks, but it's no longer distinguishable what was on the image. So I went back to the data transfer menu and saw that I still had the option to transfer data to the SD card: images (only 128 MB left), videos (1 GB+) and music (only the demo music which was on my phone). I choose to transfer only the images, hoping that completing the transfer would fix the problem. Didn't work. I then checked my videos, which were still OK so it seems they hadn't been transferred yet. I then transferred them to the SD card. This transfer was uninterrupted, but still my videos were also damaged once they were tansferred and can no longer be played. Same thing happened to the several songs after transfer. When I play them, they keep skipping to different parts of the song.

Has anyone had the same problem? I'd like to know if the cause is a faulty transfer (although the 2 last transfers were uninterrupted and no error there), a Sony Xperia L bug, a compatibility bug (even though they're two recent Sony products) or a bug in my SD HC problem. If my memory card is faulty, I don't want to risk any more data loss.

My configuration:

Phone: Sony Xperia L

Model: C2105

Android: 4.1.2

Build: 15.0.A.2.17 (latest software installed)

micro SDHC Memory Card 32 GB

Sony SR-32UYA

USH-I

High Speed 40 MB/s

10 REPLIES 10
blazadero
Visitor

Exact same problem here. Used the same steps as mentioned above, with same result.

Then tried to upload images and mp3 files through PC companion. Files on SD (SR-32UYA) can be read by VAIO laptop, but not by Xperia L. Dis- and re-connected SD, unfortunately without improvement.

Who can help anha and me out???

blazadero
Visitor

Crying_Face Very disappointed that Sony's SR-32UYA (32G micro SDHC card) seems not compatible with Sony's Xperia L. Also very frustrating that no one seems to understand why: "they're both Sony, right? ". I especially bought an SD card from Sony to avoid compatibility problems. Surfing the net I read about more issues with Xperia L and transferring data. So maybe the problem is in Xperia L software?

kapilgv
Visitor

my device is c2104 and 16gb micro sdhc, I am facing the same problem. because of this I have lost about 8 gb data. pls help me.
kapilgv
Visitor

found a solution. sony sdhc not compatible with xperia l.earlier I was using 16gb sony sdhc. after the post, I installed my another 4gb san disk sd card. works fine. no single data currupted.
teejbee
Visitor

Got a brand new Sony SR-16UY (Made in Taiwan) micro SD as internal memory was getting full. Phone software suggested transferring files, I chose all options, music, photos, videos. It transferred around 3GB of my precious photos, videos and painfully collected songs. After transfer the internal memory got freed up and almost 8 out of 10 files are corrupted. My kids photos are gone, my songs skips or stops in between. The videos don't play. Anguished_Face Totally frustrated. Paid higher price for the Sony microsd when compared to other brands considering that the Sony card would be compatible and tested with Sony phones. Worried_Face Gosh! didn't take backup too. 

When I was a kid Sony products were known for their quality and I used to keep buying them even though they costed more. Shame now.

TJ

Edit:

  Phone Model : C2104

  Android Version : 4.1.2

  Build Number : 15.0.A.2.17

The phone was updated with the latest firmware before inserting the memrory card.

TJ

teejbee
Visitor

Just tried recording a new video in full resolution for 1 minutes. Didn't play back beyond the first two seconds. I could copy the video to pc and played using VLC player. The video was choppy with macro blocks every 5 or 10 seconds. Not sure if the memory card is damaged. Have to try the Memory Card File Rescue software from http://esupport.sony.com/US/p/model-home.pl?mdl=SR16UYATQMN&LOC=3#/howtoTab Desperately trying to get my tour photos and videos back. Crying_Face

TJ

teejbee
Visitor

No use with the Sony Memory Card File Rescue software. It recovered the corrupted images and videos. Looks like those files were corrupted while storing them in the sdcard in the first time. The likely culprit to be Sony Android file transfer software. Untested piece of buggy code released in to their products. Angry_Face

JayMech
Visitor

Same error
model xperia l c2104
firmware 15.3.A.1.14
Memory card ok, It is a software bug and only update can solve it
bharat-jaipur
Visitor

Same problem.
Transferred songs from sony xperia l to my new Sony class 10 sd card 16 gb through their software , now most of my song collection is corrupt. This what no one expects from sony...:@o _O