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I taked a photo underwater and now my Z3 is not working

Pedro_O
Visitor

I taked a photo underwater and now my Z3 is not working

The mobile is waterproof or not? It was 10 cm under water.

1 REPLY 1
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Qatrium
Expert

Your mobile should be waterproof in fresh water (not waterproof in SALT water and less waterproof in heavily CHLORINATED water). If you think that you had all flaps firmly closed and you took that picture in fresh water, then visit your nearest local support center and ask for a Vacuum test, it will be replaced/fixed if this test fails.

/t5/FAQ/How-to-get-your-Sony-Xperia-product-repaired/m-p/991374#U991374