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I am in Big worry now. My Neo got failed when update and phone is not on

sbabupresidency
Visitor

I am in Big worry now. My Neo got failed when update and phone is not on

Dear SE,

               Today I saw ICS update for my Neo. And I try to update my phone. When software downloaded to my PC and remove and reconnect as per instruction. Then immediately I got aborted update message. Really I dont know what to do. Again I tried then I got your USB not recognized like that. Anyone please give me a boostable idea and solution. I need my mobile Slightly_frowning_Face now. Please help me ASAP.

Thanks,

Babu S

sbabupresidency@gmail.com

+919789045674

1 REPLY 1
Nabeel
Master

Take the battery out and reinsert it after few minutes after that try to charge for half an hour

If doesn't helps then use this

SUS ( Sony Update Service)  ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

                  or

http://www.sonymobile.com/global-en/tools/update-service/

Both the links are same

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