I am an engineer, Microsoft Certified and Cisco Certified Professional

[AamirShaikh]

Hi, I have recently updated my Xperia Z to Lolipop, the user interface is stunning, but unfortunately, the battery drains too fast, the XLoud is removed, the sound of the internal speaker has gone too low, the most annoying thing is that the Quality of the Music App, (Walkman) has degraded to an unacceptable degree, I have Always used Sony products, be it TV or a mobile or Headphones or Camera's.. The Quality of the sound was amazing with the Walkman app and the early versions of kitkat (the time when I bought the phone), I wonder why Sony Upgraded the app to Music, it just degraded the sound Quality. With the Kitkat version of Android, even after the Upgrade to Music app, sound quality was yet acceptable, but now the sound Quality went from bad to worse. Now the Sound Quality of HTC and Samsung Devices are way better and the Old Sony Mp3 player which i have NWZ-B142F has way better sound Quality than what I currently have on my Xperia Z.. Didn't expect this from Sony. I will literally stop Sony Devices if this is not fixed and Post this everywhere (all Social Networking Sites) so that people who have high expectations from Sony do not have any more expectations. I was about to buy Xperia Z3+ but looking at the Quality going down with each upgrade, I don't think I will continue with Sony anymore.
Used to be a proud Sony User, now I am not Owner of 4 Different Sony Ericsson model phones, then Owner of Tipo Dual, Xperia J, Xperia Z, and many more models my family uses, and many more Models of Sony Xperia Devices given as gift to family and friends.

Will this issue ever be fixed? Or is that Sony Will Continue to do as Sony wishes? Need and honest answer!! I am ready to be patient but if my expectations not met, I will have to say Bye Bye Sony!

[Uliwooly]

Contact your local Xperia care with your feedback and concerns.

http://www.sonymobile.com/global-en/support/contact-us/

On a side note, to be a college educated individual you should know that threatening anyone it's not the way to go, you have freedom of speech, you can post your thoughts, ideas anywhere online as you please, that's your right.

[AamirShaikh]

True, none should threaten anyone, neither am I doing so, if you feel that way, I am sorry, but that still does not solve or answer none of my questions or Queries or concerns.. I can use my right! So True! So Sony does not even say thanks for being a good loyal customer since so many years nor does Sony representatives here appreciate or solve anything.. Amazed! I see you love Quoting; here's some of my favouites:

“Service, in short, is not what you do, but who you are. It is a way of living that you need to bring to everything you do, if you are to bring it to your customer interactions.” ~ Betsy Sanders

“Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them.” ~ Kevin Stirtz

“Good customer service begins at the top. If your senior people don’t get it, even the strongest links further down the line can become compromised.”

“The customer’s perception is your reality.” ~ Kate Zabriskie

“The longer you wait, the harder it is to produce outstanding customer service.”

 “Being on par in terms of price and quality only gets you into the game. Service wins the game.” ~ Tony Alessandra

“The more you engage with customers the clearer things become and the easier it is to determine what you should be doing.”  ~ John Russell

[XkrT]

 AamirShaikh  This forum is trash dude I don't know what you expect out of it. Every single topic is infected by spammers, see for yourself - almost 70.000 comments? - Are you kidding me?.

Regarding your Xperia Z, they killed  with lollipop. I may be Google to blame for battery drain ''mobile radio active'' bug but I have an lg g2 mini with 5.0.2 and no issue here. I can't say the same about my ZR , the phone was burning in my pocket without me doing anything no app was launch nothing. They have no excuse.