Share your experience!
Hello all.
My Xperia Z3 has just updated itself. Prior to updating I had no new "unread" SMS text messages. After the update my phone restarted itself. Since then I keep getting a notification that i have a new message, there is also a number 1 over my SMS messaging icon as if i do actually have a new message.
I DON'T.
I have even deleted every message on my phone including SIM card messages and i still have a number 1 showing a new message. When i do actually receive a message it increments to 2 however when i check I have 1 new message. After I read/acknowledge/delete the true new message my icon reverts back to number 1.
I DO NOT HAVE ANY MESSAGES.
Everything was fine before the update today. Now I am a bit confused. I have tried restarting the phone, switching SMS from the default app to Hangouts and back which has not made the blindest bit of difference.
Any solution would be appreciated.
@mauls26 wrote:I had software upgrade yesterday and every since I have had too many messages from my network VODAFONE with all config for MMS and SMS and WAP.
I have gone through all of them but can see there is still one left on message notification. I go into the default messaging app and all messages are read.
Please can you help.
I have tried force stopping the APP and also clearing all data and cache. The only thing i would not want to do is factory reset the phone...
Thanks.
My symptoms are exactly the same as this with both the notification icon and the messenger icon showing that I have a new message. After selecting the message icon I do not have any messages that are "new" . I have deleted all of my messages and still it shows that I have a new message.
Rickard: I have PMd you the details.
Thank you to everyone who is trying to fix this.
I have followed every option that has been posted so far and no joy.
The quest continues
I have forwarded this for further investigation and i'll update this thread as soon as i have more information.
i was using my xperia E1 in South Africa on the mtn network. When i come to the democratic repuplic of the Congo i tried to put a DRC vodacom sim in. My phone is block now and i cant even put my south african sim back. It ask for a password which i dont know. Please help.
This has been investigated but we have not been able to replicate this issue or find any issue with the update that could cause it.
Could you try making a backup of your messages, delete all conversations and then retore them again and see if that helps?
To make a backup you can use PC Companion, the preinstalled Backup&restore app or a 3:rd party app like MyBackup.
If you have alot of messages and conversations you can use an app like History eraser to delete all messages.
If the issue should remain i recommend that you try making a repair of the phones software using PC Companion but please note that this will reset the entire phone.
It sounds like your phone is locked to MTN. To use it with another operator you need to get an unlock code from MTN.
But if you have entered wrong unlock code 5 times you need to contact your local Sony Xperia support for assistance: http://support.sonymobile.com/global-en/contactUs/
It should however still work with the MTN SIM. If it doesn't, try performing a software repair using a computer and PC Companion.