Share your experience!
Hello all.
My Xperia Z3 has just updated itself. Prior to updating I had no new "unread" SMS text messages. After the update my phone restarted itself. Since then I keep getting a notification that i have a new message, there is also a number 1 over my SMS messaging icon as if i do actually have a new message.
I DON'T.
I have even deleted every message on my phone including SIM card messages and i still have a number 1 showing a new message. When i do actually receive a message it increments to 2 however when i check I have 1 new message. After I read/acknowledge/delete the true new message my icon reverts back to number 1.
I DO NOT HAVE ANY MESSAGES.
Everything was fine before the update today. Now I am a bit confused. I have tried restarting the phone, switching SMS from the default app to Hangouts and back which has not made the blindest bit of difference.
Any solution would be appreciated.
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I suggest that you go to Settings > Apps > The tab "All" > Messaging > Clear data. When this is done restart the phone to see if this behaviour appear.
Hello Hampus,
Thank you for your suggestion. I have cleared the data as requested and restarted the phone. There appears to still be a message. The icon still says 1 and the "slide down" announcements periodically keep saying "New Message".
Thank you for your help but there is no change.
It is strange how this only happened after the update. The instant the phone completed restarting after the update the message icon appeared to have a New Message.
Okay, then I suggest that you clear data for "Xperia Home" via Settings > Apps > The tab "All" > Xperia Home. Note that this will restore your home screen/app drawer to restore to factory, all the folders/changes you've done will be restored.
Well that worked for approx 15 minutes.
The number 1 in the icon has returned to let me know that I have a message (which is not actually in the message inbox. I also still get the notification pop up.
It is such a shame that this was all working fine until the update.
Am I the only one with this issue? Is it possible to re-apply or roll back updates?
I had software upgrade yesterday and every since I have had too many messages from my network VODAFONE with all config for MMS and SMS and WAP.
I have gone through all of them but can see there is still one left on message notification. I go into the default messaging app and all messages are read.
Please can you help.
I have tried force stopping the APP and also clearing all data and cache. The only thing i would not want to do is factory reset the phone...
Thanks.
Open Settings then Apps and swipe to All then locate and open Messaging then tap on Force stop then Clear cache and Clear data then reboot and test
If that doesn't help, could you please send me a PM with the following information?
Name:
Phone nr:
E-mail:
Country:
Operator:
IMEI nr:
Build number:
Exactly the same as me mate