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Help.

valerdon
Visitor

Help.

I tried to update my Sony Xperia SP with Sony PC Companion. And when instalisation was in progress this programm has been closed.
So... Now my phone is "broken". What should I do???

5 REPLIES 5
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Uliwooly
Expert

repeate the whole process all over again and this time disable your firewall and antivirus

profile.country.GB.title
Uliwooly
Expert

use SUS instead of PCC also make sure that your phone's battery charge its at least at 50%

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

valerdon
Visitor

My phone doesn't work.

So I can't turn it on.

valerdon
Visitor

I can't update it 😕

profile.country.GB.title
Uliwooly
Expert

it seems that you haven't installed and run SUS just yet, if you do you will notice that your phone doesn't have to be on