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Heating problem

ceku
Visitor

Heating problem

When i use wifi connection my phone is heating for so long time. I am really dissapointed with this phone because i can not use wifi connection at all. It is really annoying. When i use wifi connection phone can not be used because it heats so much so it causes freezing in my phone. It becomes really slow. This situation happens for a year it is really annoying. I hate this phone. When i connect my laptop to fix this problem it does not help. Please help me !!!

25 REPLIES 25
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Uliwooly
Expert

There's nothing wrong with your phone, just like any phone, the more you use it the hotter it will get; with that said, if you are syncing multiple accounts and or services and or playing games it will get hot a lot faster
ceku
Visitor

When i use my own internet it is not hot. It is normal and battery is normal but when i use wifi my phone is like burning. I am not playing any game or something else. It is not normal don't you get it ? I can not use my phone properly because of that problem 

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Uliwooly
Expert

Most likely you have G+ auto backup, and its probably set up to back up while on wifi. If not G+ then another app
ceku
Visitor

I know that so ı close my g+ auto backup long time ago. There is nothing i tried to fix it

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Uliwooly
Expert

It has to be an app, boot on safe mode and check again
ceku
Visitor

I think safe mode is kind of useless. I used safe mode once and it was better than now 

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Uliwooly
Expert

Safemode will point out if its a preloaded app or an app that you installed
ceku
Visitor

Okay i am going to try it now but how can i understand what is problem on safe mode do you have an idea ? I really thanks for your help my friend. I hope i am going to be able to understand what is problem when i use safe mode

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Uliwooly
Expert

Boot on safe mode 

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

turn on your wifi > if your phone heats up faster than using data, then its a preloaded app uploading/downloading data, if it doesn't then its a third party app that you had downloaded that is creating this issue.