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heating problem question

andrei1989
Visitor

heating problem question

Screenshot_2014-05-05-13-32-21.pngScreenshot_2014-05-05-13-32-28.pngScreenshot_2014-05-05-13-32-21.png

what the **bleep** is this media thing and how can we shut it off. with the screen closed and after many many normal and forced restarts my phone is heating very much and as can you see i have a batery life of 3 hours(i repeat not doing anything on it). until now i managed to restart it a few times and stop this stupid heating thing, but now it won't give up. please help

34 REPLIES 34
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_alexdon_
Expert

Are those stored on your SD?

alexdon
andrei1989
Visitor

nope...i specified from phone to pc, some folders crashed my explorer and some moved very quickly...i really hope is not my sd and it is "just" my phone. i am still waiting for it to charge above 50% to repair it and i will tell you how it goes

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_alexdon_
Expert

Ok,I also hope it is not your SD.

alexdon
andrei1989
Visitor

strange, but the repair did it for me, but i still think it is a BIG issue with the xperia z1 software

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_alexdon_
Expert

In this case,you should contact xperia and tell them about this:

http://www.sonymobile.com/global-en/support/contact-us/

alexdon
Sam
Legend
Legend

Since the repair fixed the problem this indicates that an application or process was not operating correctly and causing too much power from the processor which would have been generating the heat.

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andrei1989
Visitor

given the fact that i didn't have many apps only the very used ones: facebook, messenger, email and a few other and i used safe mode and still got heated up really quick results that was the software and not some apps installed on the phone

andrei1989
Visitor

after repairing the phone i just instaled yahoo mail and went well untill i did the updates to facebook, google+ and other few preinstaled apps and it started to heat up again. this is begining to sound like a screwup from one of these apps

here are the apps and maybe someone can find the bug:

facebook

google play newsstand

google+

twitter

xperia lounge

yahoo mail

and i also instaled my sbh 50 app and super backup which went well until the forced update

PLEASE HELP

Sam
Legend
Legend

@andrei1989 - If you check: Main Menu > Settings > Power Management > Battery Usage > Do you see anything sitting quite high on the list that stands out?

 

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andrei1989
Visitor

yes: file commander and sdcard