Headset not supported error Xperia z1

[Karl4]

The message this headset is not supported keeps appearing even when there is nothing connected. I've tried Sony connect app forcestop,clear data, uninstall updates all with reboots to no avail any other ideas?

[_alexdon_]

@Pranu1@Karl4 @RH3 

Have any of you sent the device into service?

[ttkvien]

Hi. My Xperia Z1 keeps getting "Headset not supported. Use another headset or visit the Sony Mobile support site for more information" message even there is nothing plugged into my phone. It 's very annoying.

I followed the instructions in this topic but it didn't work: /t5/Xperia-Z1-Compact/Headset-not-supported-message-even-unplugged/m-p/1045420#M18340

[Uliwooly]

@ttkvien

If nothing works then contact your Local support

[Karl4]

I'm thinking over time there has been a build up of foreign in the head set port. I'll get it cleaned and report back.

[BertiFC]

When I plug in my headphones, sometimes a message comes up to say that they are unsupported and sometimes they work fine, and they work on other devices and other headphones work with my phone. Sometimes restarting the phone helps, but often not.

[Eric1565890]

I got this popup too, so annoying, can't find any support from the Sony website

[Sawas1]

Help it is aber now in my device😱😱😱

[afacan]

Xperia Z1 headset is not supported , but the headset is not plugged in constantly getting alerts

help me pls