Headset Effect

[nchandraprasath]

Hi All,

I got Live With Walkman four month back and at that time headset had good effect and sound as well, but now effect have been reduced and sound was very low. I checked physically there was nothing damaged. wires are perfect. And i have valid warantty, will headset failure comes under Warrenty.

Thanks and hoping for a support.

- Chandru

[ThunderBird5]

Are you sure the phone software has not been "upgraded"

Its extremely unlikely that both earpieces fail the way you describe

More likely your player settings have changed

Only the early Gingerbread players seem to have the best sound on LWW

[Petter]

Thanks for posting and welcome to the forum!

Since it might be a question of warranty I'd recommend you to contact your local Sony Mobile support.

You can find contact info on the link below.

http://www.sonymobile.com/gb/support/contact-us/

[nchandraprasath]

Thanks for your quick reply,

Am sure my phone s/w was not updgraded and i even connected with my lap i found low sound there also.. BTW its not entirely failed, sound was low. And sometimes it will get gound sound, suddendly i will loose effect...

[nchandraprasath]

Will headset cover under warrenty??

[jrxt112]

6 months warranty i guess for accessories that came with phone.

[nchandraprasath]

thx jrxt112... hopefully i am in..

[Sam]

It varies in some countries the accessories will carry the same warranty as the handset however the Xperia Care Centre will be able to clarify this for you.

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