Headphones with microphone not detected

[MrPicsou00759]

Hello,

I'm here because I have a problem with my brand new Xperia Z3, it does not detect my headphones (it's the Hyper X Cloud II). It detects other headphones.

It works with SoundAbout, but it's a pain to have the notification "hey buy me" everytime I switch on the headphones and it's a pain just to have to switch to listen to music.

That's why I'm here to ask you, is there a fix for this or not ? (I'm under Android 5.1.1, more precisely 23.4.A.1.232 and my phone is a D6603).

Thanks in advance :).

[Phy]

If other headphones work but not this particular pair, that seems like a compatibility issue.

[MrPicsou00759]

But since it is working with SoundAbout, I guess there should be a definitive fix, right ?

[Phy]

You might want to contact Sony directly
http://support.sonymobile.com/global-en/contactUs/

[Skulltrash27]

Maybe the mic is broken happened To me to when my mic broke but it works fine with another pair with a fixed mic

[MrPicsou00759]

My mic is perfectly working on my computer.

[Skulltrash27]

Clean out your headphone jack then

[MrPicsou00759]

I tried that but it's still only working with SoundAbout enabled.

[Skulltrash27]

That's strange

[MrPicsou00759]

I hope sony will answer me, I contacted them yesterday.