Headphones not recognized after lollipop upgrade

[Larome]

Have just upgraded to Lollipop (5.0.2) on my Z2 and headphones (AT-50 in my case) are not recognized any longer when inserted. Have tested to upgrade Smart Connect App but without any result. Most annoying since headphones worked fine until accepting the upgrade.

[_alexdon_]

Have you also tried to clear data for smart connect?

[Larome]

Yes, I have done that, both for storage and cache, but it had no effect.

[Uliwooly]

@Larome

Does your phone recognize any headphones at all?

[Larome]

No, it doesn't seem so. I have tested several, mostly from Sony.

[Uliwooly]

@Larome

Contact your local Xperia Care 

http://support.sonymobile.com/global-en/contactUs/

[Uliwooly]

@Larome

You could re-install lollipop with PCC and check again 

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[Larome]

Hi!

 Thanks for your suggestions. Tried to reinstall everything with PC companion, but it had no effect (except giving me a lot of job). I will contact the support center.

[Uliwooly]

Keep us updated.