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Headphone logo popping up and away constantly

weesteve
Visitor

Headphone logo popping up and away constantly

Hi There

Yet another problem with my z5 compact....

Today my phone has started popping up the headphone inserted logo and then disapearing and coming back again. Like an animation.

Any soloutions?

8 REPLIES 8
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_alexdon_
Expert

This could happen if there is lint/dust in the 3.5mm input, try to clean it.

alexdon
weesteve
Visitor

How would i clean it?

This also means i cannot play sound from the phone as it keeps thinking a headphone has been inserted.

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_alexdon_
Expert

@weesteve A cotton swab is a way to go. I know what that means. There is also a chance smart connect application is involved, so also try to clear data for it.

alexdon
weesteve
Visitor

How do i clear the data??

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_alexdon_
Expert

Go to settings - apps, find smart connect, tap on it, select storage and clear data.

alexdon
weesteve
Visitor

There isnt an option for that

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_alexdon_
Expert

Could you post a screenshot?

alexdon
Pest
Visitor

Same thing happened on mine after i washed the phone with water.

It lasted only a couple of hours so i think that as said before something when into your headphones socket you should try to clean it