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green rectangle

Vendy9090
Visitor

green rectangle

on the desktop , I sometimes get a green rectangle . I do not know what to do?
8 REPLIES 8
profile.country.GB.title
Uliwooly
Expert

@Vendy9090

could you provide a screenshot?

Jake-SonyXperia
Champion

Hi Vendy9090,

Welcome to the community,

By Desktop do you mean this rectangle appears in the middle of the homescreen or is it in the notification bar at the top?

Vendy9090
Visitor

Hello, i mean in the middle of homescreen.
Jake-SonyXperia
Champion

Are you aware on how to take a screenshot with your phone? And if you are can you take a screenshot and show us?

Vendy9090
Visitor

I have a screenshot . where do I send it? There goes paste text only
Emir1
Hero

Are you using this forum from your Phone? I don't think it's possible to upload a photo to this forum through your phone (maybe if you switch to "desktop version" in your browser). 

Could you use a computer and then upload it? It should look like this:
image.jpg

profile.country.GB.title
Uliwooly
Expert

@Vendy9090

You could upload through your phone 

scroll to the bottom > Full > then you should be able to upload the screenshot.

Emir1
Hero

Thank you @uliwooly, I was using a different browser where it wasn't supported but using the Full view (Desktop view) in Chrome allows you to upload images straight from the phone. @Vendy9090 could you try that?