Gorilla Glass broken

[VaibhavCR7]

if only gorilla glass is cracked will it be counted in warranty

[Didrik]

Hi @VaibhavCR7,

Welcome to the community!

For this type of question you will have to contact your Local support to find information about local warranty and service procedures.

[YoGem]

The XA has no gorilla glass but scratch proof glass, if it fell down and cracked it won't be covered by warranty.

Sorry

[1adrian1]

Only way that would be covered is if you have phone insurance which I'm guessing you don't have. Broken screens(broken from being dropped) ain't covered by warranty by Sony. Either get a phone repair shop to fix it or look on Amazon or eBay for just the outer glass just the outer glass isn't usually that expensive even for genuine Sony parts and on a new device personally I wouldn't use anything else