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Google play services stopped working

cjq73
Visitor

Google play services stopped working

I have a sony xperia aqua m4 and as of this morning the message "unfortunately, google play services has stopped" keeps appearing on my screen. i google the problem from my pc but seems the solutions are generic and i cannot complete them as instructed with my phone. Are there any solutions for this particular phone? This is very frustrating! Thanks

14 REPLIES 14
cjq73
Visitor

It still just kicks me back to the app when i click on the manage space. I can't get to clear any data

cjq73
Visitor

Hi again. Sorry but none of the suggestions have worked. Is there any way to reset the phone to factoy? Could this solve my problem or should I take it back to where I purchased it? Thanks again

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Uliwooly
Expert

Repair the phone with XC 

 

Xperia Companion (XC)

Software Repair Guide

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

cjq73
Visitor

Hi again. Just wanted to say thanks for your help and input. In the end I had to return to where I bought the phone and reset it to factory

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Uliwooly
Expert

I hope that you have a working device now