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Google input/search stopped working

Celica_85
Visitor

Google input/search stopped working

Hi folks.

Tonight I've found out that some Google-function on my device are suddenly not working.
When I open Chrome I can all of a sudden not press the address bar. Normally I use it as the search bar but it just doesn't register. I can press the home button, taps button and menu button and the screen register touch around that area otherwise.
I stopped Chrome and uninstalled updates and nothing changed. Then, when I went into Google Play I then find out that I can't press the search bar on the start page in Play either. If I go into an app and press the search icon/magnifying glass I can type in that search bar.

Okay, so I went into the Google App on my device and there I can search by typing (and voice) and if I open a new tap in Chrome and go to homepage/Google I can search as well.
For some reason I can't use Google search bar in some apps.

I have no idea if it should interfere in any way but earlier today I was setting up Chrome on my pc to multiple users in Chrome and under the setup of my login/user I put it to synchronize things between all devices I'm logged on to.

I hope someone can help because it is really annoying me!

Cheers
22 REPLIES 22
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Uliwooly
Expert

Test it in >>> safe mode

Celica_85
Visitor

I'm in safe mode now. No difference.
I've just run a diagnostic test just to test the touch screen and no faults appeared.
Until now it is only in Chrome browser (address bar) and in Google Play (search bar on start page) that has this issue where I can't click on/activate the bars and write there...
Celica_85
Visitor

Edit: Still in Safe Mode.
I've opened a couple more Google apps and it seems that also in Maps, Drive and Gmail the problem appears.
To be more clear: the Google search bar (with the three-line button at the left) seems to be the problem. When I'm in Maps, clicking on what seems to be the search bar makes it react like the bar isn't actually there.
Same in Play, where if I press on the right side of the search field it changes from the 'Apps and games' tap to the 'Entertainment' tap (translated the taps from Danish. Don't know if the taps are called the same in other languages).
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Uliwooly
Expert

What if you clear the app data of all those apps?

Celica_85
Visitor

Still the same... Slightly_frowning_Face
Didrik
Enthusiast

Hi @Celica_85,

Could you try Force stopping and clearing cache for the Google Play Services app? Go to Settings > Apps > Tap the three dots > Show system > Find Google Play Services > Press Force stop > Tap Storage > Clear cache and reboot your phone. Are you still experiencing the search bars not working?

Celica_85
Visitor

I couldn't force stop services, but I cleared the data (not just cache) and restarted my device... and no changes... Slightly_frowning_Face
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Uliwooly
Expert

What if you disable OK Google?

Celica_85
Visitor

OK Google? Don't know what that is?

Just found out that this problem also affects the calendar on my device. I have one of the calendar widgets on my home screen and it is not responding when being tapped. Also, when in the calendar app the top of the screen is apparently also some sort of Google Search bar. I can't tap/choose month and I just tried to delete an event. I can press the options button (the three dots in upper right corner) and then the delete option appears but for to actually delete the event I have to tap on screen where the option button/three dots are behind the delete option. If it's tapped further to the left on the screen where nothing is underneath it just reacts like if I'm pressing somewhere else on the screen and the delete option closes/disappears...