Join now - be part of our community!

Fragile glass back?

mryhl
Visitor

Fragile glass back?

I purhcased the Xperia Z3 from T-Mobile on 5/4/15, so 3 days ago. The back aready has deep scratches almost to the point where they are cracks. I have not droped it and have been using it carefully. I just wanted to know if anyone else has this problem and if there is anything Sony can do to help. Thanks

2 REPLIES 2
Phy
Legend
Legend

Contact T-mobile as soon as possible. Keep in mind that wear and tear is not covered by warranty .
buffaloxam
Visitor

I had same issue but mine cracked on the charging station. My phone was less then 2weeks old they want to charge me To repair phone was able to get a refurbished phone but might be charged 299. very upset with Sony. And my carrier horrible service.