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forgot password

kcwong
Visitor

forgot password

my mother in law forgot her password for her xperia M. what should i do? 

ps - i am using mac instead of pc. 

need help.....tks

2 REPLIES 2
profile.country.RO.title
_alexdon_
Expert

Password for the phone?Download bridge for MAC and repair:

http://www.sonymobile.com/global-en/tools/bridge-for-mac/

alexdon
Thommo
Genius

When it was setup you should have been asked a security question - So if you enter the wrong code 5 times you should be asked for the answer to this question - If that fails then your only option to perform a system reapir - For a MAC you need to use Bridge found here http://www.sonymobile.com/gb/tools/bridge-for-mac/