Flash problem with Z2

[tugares34]

Hey;
When I take a picture my flash is working but with lamp apps or video ( it's on position) don't work. Guys do you have any idea to solve it?

[HrithikSmarty]

try clearing cache of camera app and try keeping flash to ON not in Auto mode

[tugares34]

How can I clear it? Could you please explain me?

[Hampus]

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

If you have updated your Xperia Z2 to the latest software, you can add "Flash light" to your quick settings. Drag down the notification field > Go to Quick settings > Edit > Flash light. Does this function work?

[HrithikSmarty]

go to settings>apps>all apps>camera>open that and clear data/cache

[tugares34]

There's no solution I did flashlight but no solution @Hampus and I cleared whole data's about camera but no solution. The interesting thing is my flashlight is working when I take photos

[HrithikSmarty]

just try repairing with pcc 

[tugares34]

Ok if it's not solve do you have any other idea?

[_alexdon_]

You may need to perform a software repair using PC companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

[HrithikSmarty]

it solves ..if not take it to a nearest service centre amd they will update your phone and solve the issue