Finger print senseser is not responding

[A_41]

Hi I am using the z5 premium, and just four days back I updated my phone software from lollipop to marshmallow since then the finger print unlocker is not working can you please make me to fix this problem.
Regards: AkasH

[_alexdon_]

@A_41 What do you mean by not responding? Can you elaborate?

[A_41]

Hi this is AkasH from Bangalore, I am facing a issues with my z5 premium after upgrading the phone to marshmallow where am not able to unlock my phone using the finger print unlocker.. Please help me with this.

[Qatrium]

@A_41

You don't need to post the same question 3 times, this is totally against forum guidelines.

What's happening when you try to unlock phone using fingerprint? Do you get error message? Do you feel vibration?

[kragoth]

Fingerprint sometimes work sometimes not work.
I think error software like any apps in this smirtphone o smartphone