Favourite’s List – Error Message

[#1]

Hi Guys,

This one should be an easy one for you to help me with I hope. I press on my favourites icon on the top menu on the homescreen and it brings up my contacts in there. I select a contact and it gives me 3 options, ‘call’, ‘message’ and ‘view in contacts’.

If I select view in contacts is brings up an error message saying ‘Contacts: Memory Full. End some running applications and try again’.

I have no applications running at all and this is my only request. Do you know how to resolve?

Cheers,

Jay

[Dr_Chris]

Which phone?

[#3]

Satio, that I've just bought.

[Dr_Chris]

You can try tapping the Update Media library (on the touchbar) function, which may free up any memory blocks.

[#5]

Hi, I gave that a try and still get the same error message. I can see plenty of space on phone and card memory, so no idea why this is happening. Thanks for your input.

[Dr_Chris]

First remove the memory card and battery,replace both and restart your phone.Failing this, I would suggest you update the phone's software using the Update service via PC.

[Martha-]

Try turning your phone off, taking the battery out for a minute, then reseating the battery.  Restart the phone.  Sometimes this is all it takes, it is like rebooting a computer.

If that doesn't help, make sure you copied your contacts from the SIM to the phone memory.  I had nothing listed when I tried to add a contact as a favorite, but after I copied a contact over, I was able to select it as a Favorite.  I didn't get an error though.

If you are still getting the error, I suggest using the update Service to make sure you have the most up-to-date software in your Satio™.

[#8]

Thanks Chris and Martha, the problem is now resolved. Cheers!