Facing problem with Soft keys ? Need help

[#1]

Hi everyone,

I'm using Xperia Mini for the past 1month & sometime I'm facing a problem with my soft keys ( Back & Settings touch keys ), which is automatically working. I cannot able to open any Application, it automatically comes back to home screen (Back key keeps on Vibrating) .. Does anyone facing this problem & wat's the solution ?

[#2]

Thanks a lot friends. Today i will try this and tell if my problem is solved or not.

[Markus1]

That is indeed the way to go. If it won't solve the issue though, the phone must be examined and repaired at a service center.

[santam1]

sure!!

[#5]

I re-installed the OS in my mobile using the Sony Ericsson Updater. It downloaded the OS and installed in my mobile.

But, the problem persists

[santam1]

mmm....do you use any mobile cover or pouch something like that?? but as mentioned by @devaruban it seems after the re installation of os his issue has gone so I suggested that repair!! and your also using the latest firmware..and i'm also using mini haven't got this issue!! I would request you to contact your regional SE customer support here's the link for numbers... www.sonyericsson.com/cws/corporate/common/contact/phonelist

[#7]

Sriram, please you just go to some authourized sony service centre & format your mobile. I hope that you won't get that problem again.

[Rag143]

Hi I am facing problems with my soft keys on my Xperia p since I updated software, soft keys pressing automatically and it's really hard for me to use handset

& photos are invisible in albums phone is too slow
Kindly help to get rid of this problems

[Rag143]

The right soft key is not at all working n home key and left soft key partly working
How to rectify it????????????

[alexrx]

@Rag143,

Repair/re-install the latest software using Sony Update Service.

Sony Update Service

Keep us informed.