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Facebook Videos not playing

Casuals87
Visitor

Facebook Videos not playing

Since updating to 4.3 for some reason I can't play any videos from facebook. When I click on a video the Movie app launches but then it just continuously says Loading Video...

I've tried doing a factory reset, clearing cache of facebook and movies. I've uninstalled all facebook updates and tried the latest beta version but nothing seems to be doing the trick. 

Anyone had similar issues or any ideas?

25 REPLIES 25
gitz
Visitor

Cannot play full video on Facebook. Tried clearing cache, reinstalling Facebook. Nothing works. Any ideas?
JimmyOz
Visitor

Same problem here, any ideas on when a solution will be sorted? Cheers j
kennygog
Visitor

The problem yet to resolved very disappointed evem updated to latest firm ware samsung even xiao mi does not have this issue.
markso
Visitor

I have the newest version of facebook mobile but I do not have the option for auto play in my settings tab.and yes I'm having the same problem.
charrette
Visitor

Hello,

Having same problem on my new XPERIA Z3 compact. I cannot read the Facebook video even with good 4G signal, I can only read it when I am connected to the Wifi...

I hope Sony will fixe this bug as soon as possible, after many years with Iphone without any problem I choose sony for their hih levelof quality but I very confused to face such kind of problem and so fast...

ankush124
Visitor

Hello sir i am using Experia E3 and in root of sd card and internal i see two files customized-capability.xmland default-capability.xml.I really can't understand please tell what are these.