Facebook Videos not playing

[Casuals87]

Since updating to 4.3 for some reason I can't play any videos from facebook. When I click on a video the Movie app launches but then it just continuously says Loading Video...

I've tried doing a factory reset, clearing cache of facebook and movies. I've uninstalled all facebook updates and tried the latest beta version but nothing seems to be doing the trick. 

Anyone had similar issues or any ideas?

[nacionmclen]

Maybe on your network? that why can't load a video.

[Casuals87]

Its the same over several wifi networks as well

[Johan]

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

To check if this is some kind of combo issue bewteen the movie app and Facebook try downloading any other media player from Google Play store and chose to launch the Facebook videos using that one. See if the same problem appears.

If yes it's probably an issue with the network (mobile or Wi-Fi) or the Facebook app.

[Casuals87]

Hi Johan,

Thanks for the reply. The videos load perfectly with vlc. I've had the phone since launch and had never had any issue with playing videos over wifi or 4G until the 4.3 update.

Videos I've recorded play fine so not really sure what the issue could be.

[julielopz]

did you figure out the problem?? im having the same issue

[Winnieblade]

I too still have an issue with this.

[Johan]

Could you please send me your details in a PM, and I will forward this.

Make a relevant topic and include the following.

Name:
Phone nr:
E-mail:
Country:
Operator:
Product(s):
IMEI nr:
Build number:

[pilotmouse]

I got the exact same problem, it's only clips that is shown "within" Facebook. If it's a link to an external player it's not a problem.

[3xperia]

If you have already installed the latest version of Facabook app.

Go to Facebook > App Settings > Video Auto-Play: ON.