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Extremely low incall volume

lallolu
Visitor

Extremely low incall volume

I have a 2 month z3 compact  which is a job telephone.  The problem is that the incall volume is extremely low.  I have to lock myself in a room and I have to listen very intently to hear the other party.  I talked to sony support and they gave me instructions to reintall ht eOS but it was just a waste of time as the problem persists.  Do I have a faulty device?

7 REPLIES 7
Thommo
Genius

When in a call have you tried pressing the volume key? If you think your device is faulty and needs inspecting then you need to either return your device to the place of purchase or contact Xperia care http://www.sonymobile.com/global-en/support/contact-us/

profile.country.RO.title
_alexdon_
Expert

You might have slow talk enabled. Or microphone noise suppression.

alexdon
lallolu
Visitor

Microphone sensitivity is set to auto.

lallolu
Visitor

Yes, I pressed the volume key and the bar is always at the maximum.

lallolu
Visitor

I read somewhere jus now that one may need to increase the mid in the equalizer.  I have done that but have not made any call yet.

niley
Visitor

It's just plain rubbish for this.
So many people complaining about it
I'm migrating back as I'm inside fourteen days and going back to galaxy

Tab the coverage service wise is crappie too.
Naff phone.
BenonSony
Visitor

I have the same problem - it just happened yesterday.

Did you find a solution?

Volume is fine on headphones which suggests it's something with speakers..?