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I bought the Xperia Z few days ago. Now, I just can't hear any sound in the external speaker. All the sound are played through the internal speaker. The music, ringtone and everything else. I tested the phone using Xperia Diagnostics and the external Speaker is working well. I don't know how to fix this issue. Please, anyone help me on this one!
you could repair your phone
SUS
http://www.sonymobile.com/gb/tools/update-service/
http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe
Alternatives on How to backup Xperias
http://talk.sonymobile.com/thread/36355
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