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Experia Z2 reading (spaking) the screen

vedgk
Visitor

Experia Z2 reading (spaking) the screen

I bought new Experia Z2, I put new SIM (but SIM was still not activated). After that phone went to switch off mode started rebooting (this indicate it is normal operation). But after that it has come to language selection screen at the same time phone started reading (speaking) the screen “Select language” “done button”. If we put finger on DONE button it speaks “Done Button”. Even speaks that “TAP twice to select”. On twice tap phone next screen is appearing. Swipe action is not working. I switch off and switch ON 4-5 times but same repetitions. I feel I made mistake buying Sony phone. Please let me know what is happening. Please give solution

5 REPLIES 5
Thommo
Genius

Settings - Accessibility and then at the top untick Talkback - Job done

vedgk
Visitor

let me try this.

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_alexdon_
Expert

You have to use two fingers to drag the notification bar and double tap to select something.

alexdon
Zann_H
Enthusiast

had the same problem when I bought the phone and it was hillarious and frustrating as **bleep**. both myself and the sales person have no idea how to disable it and we spend about 15 mins trying.  eventually we both gave up and he gave me a new one. Smiling_Face_with_open_mouth_&_closed_Eyes

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_alexdon_
Expert


@Zann.H wrote:

had the same problem when I bought the phone and it was hillarious and frustrating as **bleep**. both myself and the sales person have no idea how to disable it and we spend about 15 mins trying.  eventually we both gave up and he gave me a new one. Smiling_Face_with_open_mouth_&_closed_Eyes


That is funny! At least you got a new one even though the old one didn't have any problems.

alexdon