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Experia Z problem

madgooner2
Visitor

Experia Z problem

When you make/answer a call the screen goes blank and you can't end the call! Any ideas?

3 REPLIES 3
zerobyte007
Visitor

if what you mean with "blank" is the screen goes black (just like when it inactive), try to press the power button several time until the screen turned on again.

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Uliwooly
Expert

you have something covering the proximity sensor either a protective case and/or a film

GeoffH
Enthusiast

or you have an app or live wallpaper that is messing this up

uninstall all apps like utilities and see what happens