Experia X10 Sensuous Black Design failure

[#1]

I have a serious trouble with the USB connector.It never charges,however the red light keeps blinking now and then.The phone was purchased in Feb 2011 and hardly used for 3 months.The service centre at Switzerland denied my req

euest to replace or repair the phone sin
ce they claim it is a mechanical damage.I am at loss to understand the provided USB cable is too heavy which means a design fault.Compared to such equivalent models whe
Brein the USB cable is quite slim.Do you have a solution for this as the service centre has asked me to dump the phone.Wow,what a way to treat customers.X10 sucks.....   pure waste of investment for such faulty design model.
me
y

[Uliwooly]

try a different micro USB cable

[#3]

Tried with another micro USB too but never gets charged.

[Uliwooly]

what happens when you connect your X10 to your computer ?

[#5]

Nothing happens.  Doesnt charge at all just few red light blinks.

the service center sent back the phone claiming mechanical damage though under warranty.   They asked me to dump it.......

[Uliwooly]

that doesn't sound right, you should contact any SE moderator from this forum

http://talk.sonyericsson.com/people?sort=statusLevel&showDisabledUsers=false&showExternalUsers=false...

[#7]

I agree with banubalaji77. Though my phone is completely in working condition, I agree Sony Ericsson, being such a top organization, does not have the experience in designing USB power cables which can be supported by a such a small mini usb jack on the device. Definitely, there is a high possibility of mechanical overload and a damage to the pcb. I was such a pro Sony Ericsson fan on all previous models, but off late they are losing their marketshare with such faulty products to market.

[#8]

Well said...

[#9]

Can anyone please help in this regard as I am having the phone without being used it for 3 months.Its still under warranty.The Swiss service centre has returned it without repairing claiming a huge amount if repaired.But as far as I understood the Terms & conditions given in the manual they have to replace or repair the device without charging the customer if its under warranty period.Kindly look into it.

[uliwooly-wooly]

Contact a SE Administrator, bc SE should repair or replace your phone