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DUAL SIM PROBLEM

SARATH
Visitor

DUAL SIM PROBLEM

I AM USING TIPO FOR THE PAST ONE MONTH AND I HAVE A PROBLEM WITH MY DUAL SIM

WHENEVER I CONNECT TO INTERNET WITH ONE SIM THE OTHER  GOES TO OFFLINE AND DISPLAY(NO SERVICE ie.,no signal)

AFTER DISCONNECTING THE INTERNET BOTH SIMs ARE ACTIVE.

PLS SUGGEST ME WHAT TO DO

6 REPLIES 6
Jake-SonyXperia
Champion

This could be a software issue, I suggest you try a software repair first and then advise if this has resolved the issues. I have supplied a link below that will allow you to achieve this task.

PC Companion:

http://www.sonymobile.com/global-en/tools/pc-companion/


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SARATH
Visitor

AS PER YOUR REQUEST I REPAIRED MY S/W BUT STILL I AM FACING THE SAME PROBLEM.

EVEN A 2000RS NOKIA DUAL SIM PHONE HAVE DUAL STAND BY DURING INTERNET

BUT SONY RS10500????

murthy_dhavala
Visitor

Even I am facing the same problem. I have purchased Xperia tipo dual just 3 days back.. even after reinstalling the SW, problem persisting. what to do to resolve this issue?

Jake-SonyXperia
Champion

With the information supplied, I suggest that you take the handset back to place of purchase, as they should be able to supply a resolution to this issue. If this is not an option then I suggest you contact Sony Xperia Support within your region for service centre contact details.

http://www.sonymobile.com/global-en/support/contact-us/


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star_apj
Visitor

EVEN I AM FACING THESAME PROBLEM

dheerajn
Visitor

Even I am also facing the same isue with tipo dual