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Download using mobile data is not working

abico2005
Visitor

Download using mobile data is not working

Dears,

I am facing a problem in downloading any game or application from Play Store using the mobile data while when i am using the WiFi it is working fine.

Note that : Facebook, Twitter, Whatsapp and Viber are working fine on mobile data. the problem is with the download only.

Please help Slightly_frowning_Face

2 REPLIES 2
Thommo
Genius

Do you have the right settings for Mobile data

Open settings then Xperia and select Internet settings then from the list choose the correct network - There maybe two to choose from for your network 1 wll be contract and the other PAYG - Make sure to select the right setting as this will impact on the ability to use mobile data

abico2005
Visitor

i did your steps and still the same issue Slightly_frowning_Face