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DK25 charge dock issue

TheStig
Visitor

DK25 charge dock issue

Hello all

I am having a problem with my DK25. When the battery is really low (indication is red on battery status), and I insert the V into the docking, it starts behaving funny. Seems to start/stop charging sequence really quickly, making this start/stop charging sound all the time. Seems it goes into some sort of loop. If I insert the charge cable directly into the phone, it charges normally. I am on the latest firmware.

Everything is behaving normally if I insert it into the dock before it turns red on battery indication.

Any suggestions?

6 REPLIES 6
Mr_Lu
Visitor

Hello, i haven't experienced such problem, will keep an eye on it.

Dose the problem you mentioned persist?

GoJohnnyGo
Visitor

I too have the DK25; however, have not experienced any issues.  I would check the contacts on the dock and phone, making sure they are clean.  Also, check and/or set the dock settings on the phone (eg., what programs to start up when docked).  There are numerous options with that program...personally, I kept it simple, with only Time/Date program turning on when docked.

moeky
Visitor

i get the same problem in using the charging dock dk25, it look that the dock not countinous charge. I feel that the charging time is longger than charging using the usb port. I try to clean both connector, the dock and the phone, The smart connect program already turn off, but this problem happen.
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Mitrios
Member

Hi! In my case the reason of this problem was in use not original usb-to-phone cable. When i use original cable DK25 work normally.

Now after updating Xperia V to last JB4.3 i have a new problem. New firmware have STAMINA technology and it can be tuned to AutoON when battery is really low. When STAMINA is ON, charging in DK25 don't start. If i insert charging cable directly into the phone, it charges normally. If i turn STAMINA off, the phone charges normally at DK25. How i can resolve this problem?

I don't use SmartConnect. All events in this APP are OFF.

Thanks!

sirchester
Visitor

where did you buy your charging dock? i can't find one.

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Mitrios
Member

I bought it in Russia, Krasnodar city. In Svyaznoy retail.

http://www.svyaznoy.ru/catalog/accessories/2704/1618794

I looked for it a long time.