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Distortion in earpiece, cant listen to calls clearly !!!

Davidmarshall
Visitor

Distortion in earpiece, cant listen to calls clearly !!!

I'm facing the problem that the phone.s ear piece is giving some distortion while calls....

if i hold the phone tightly , there is no distortion ..if i hold it normally there is distortion sound....

what is the cause for this plz reply me ,dev's ans support team...

4 REPLIES 4
Henke
Contributor

Are you using the headset that came with your phone or another?

What happens if you try with another headset, same problem?

Davidmarshall
Visitor

IMG_0153-580-90.JPG

Distortion from the phone's ear piece not the headphones...

may i know why and what is the problem it would be...

Henke
Contributor

Ok,  unfortunately it sounds like something has happened to the hardware in your phone.

I recommend you to contact your local support for further information on how to send the phone to a repair center:

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

Davidmarshall
Visitor

Actually. 2 days before i gave it to local support, they've told that we will send your phone for, replacement if we could repair we will give your phone back......or else we replace your phone....

is that true?