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Display Pixel Damage

SP1790
Visitor

Display Pixel Damage

My new sony xperia m have a one pixel damage.

what can i do. Its purchase date(23-9-2013).

12 REPLIES 12
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Uliwooly
Expert

Take your phone to a Sony repair center

SP1790
Visitor

they will replace it with new one under DOA or repair it.

It just one day old

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Uliwooly
Expert

Then you should take it back to the store, as if you take it in for repair it will take quite a bit of time 

SP1790
Visitor

But they will replace with new one or repair it.

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Uliwooly
Expert

You have to ask them if it will be a refurbish phone or a brand new phone or a "like" new phone 

SP1790
Visitor

The Shopkeeper changes with new one, after that the new one have the same pixel damage issue But this time It has 2 pixel Damage then I'm going to shop where I purchased it they will say go to the service center.

           I am going to service center they check it normally and run display color calibration but he doesn't see anything.

I'm say pixel is so small and you can't see in bright light. They says your display doesn't have any issue.

           I want say about company like Sony and its service center doesn't have any instrument to check pixel damage.

And Its my third phone it has pixel damage issue. I think Xperia M Display is worst Display I ever see.

 Friend check your Display properly with black background (I'm checking getting black background using pic art) in very low night with full brightness.

Its really small check it getting display close to your eyes.

Basant
Visitor

Please please please.. non lighting pixels are an issue in every TFT display. Even when you buy computer monitors i think they come with a disclaimer stating that such pixels may exist and unless it is noticeable it is not to be regarded as a defect. Correct me if i am wrong please.

Susheel_22
Visitor

I don't what kind of pixel damage you are saying.. there's no such thing on my model... I checked with a bright black background in a low light.. fine with my model dude!!

smecm
Visitor

I have dis prob, 3 pixels damaged,in notification area,near power key,right side down near shutter key