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Disfunctional Button

kunalg1994
Visitor

Disfunctional Button

Hey,
My Xperia Play is not recognising volume up commands sent from the button.
As my rocker already dropped out months ago, I tried pressing the button directly with a pen. No response.
Could anyone help me? What do I need to do to get it working again?

Please reply.
Thanks.

2 REPLIES 2
profile.country.GB.title
Uliwooly
Expert

it seems like a hardware issue, the obvious solution is to replace the button

http://www.sonymobile.com/global-en/support/contact-us/

Petter
Enthusiast

Sounds like it would be wise to let one of our service shops check the phone and fix the button.

To get info of how to proceed to get it fixed please contact your local Sony Mobile support. You can find contact info on the link below. Slightly_smiling_Face

http://www.sonymobile.com/gb/support/contact-us/

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