@Foobar73 wrote:
Yeah, again another three weeks without a Phone? Thanks. And the chance to get a better working LED seem low, because there are more and more Users that get their phones back from repair with a dim LED. Look at XDA-Developers forum.
@hi @Foobar73
Initially i thought your dim LED was just your LED starting to fail.
However, if there's a spate of similar problems from users after repair, the common factor appears to be the repair process.
Analysis of repair work undertaken would needed I guess to decide what could be happening.
Either it's a bad batch of LEDs or damage during repair. My other thought would be a component change, which is reducing the LED energy output (e.g. introduction of some kind of resistance to the LED circuit), or some kind of software mod which has a similar effect. Or maybe to replace the headphone jack, you need to swap out the LED too (like a clip-on mini mobo i.e. replace that segment of the phone mobo). None sound very likely though tbh.
What work was actually done on your handset? Was the headphone jack replaced?
As frustrating as it is, I can't see any other option except to return and state that damage has occurred during repair, as the LED output is significantly lower than when it was sent to the repair facility. Did you send through your carrier or through Sony directly?
Who you send through will affect who does the repairs. Anovo handle O2 repairs and seem to have a poor reputaion on the O2 community site. As of Jan 2015, Sony phone repairs are contracted to SBE (kent). Anecdotal evidence suggests sending to manufacturer for repairs is the better option but it simply depends on who does the repairs I guess, the quality of their engineers and the pressure they're under to minimise repairs costs and turnaround times.
I would kick up a stink though - it's unacceptable that your phone returns to you with other problems, not experienced prior to repair.
I do appreciate your reluctance to lose your handset again - I've had very inconsistent 4G performance from my phone and have tried all the normal stuff, including putting in a new SIM. I'm wondering if there's an antenna issue. Obviously all this requires a return to base and from anecdotal evidence, repair centres just do a repair install (which I've already done), if they can't find something obviously wrong, which of course solves nothing and leaves you without a phone for ages. Not good. As the phone's locked to O2, I can't even try with another carrier's SIM, to exclude O2 as the problem.
Regards,
Gary
